Description
This transaction constitutes a postage and handling recovery fee required to facilitate the secondary dispatch of an order that has been successfully returned to our facility by the postal carrier.
IMPORTANT — UPDATED SHIPPING ADDRESS REQUIRED
Please enter your corrected/updated shipping address in the Additional Information box on the Billing Information page at checkout. Orders will not be reshipped without a valid updated address provided in this field.
PURPOSE AND JUSTIFICATION
This charge is strictly assessed to offset the operational and courier costs incurred under the following circumstances:
- Unclaimed Merchandise: The initial consignment was delivered to the designated local postal facility or access point, but the recipient failed to retrieve the parcel within the designated holding period, resulting in a mandatory “Return to Sender” protocol.
- Incorrect Delivery Information: The original address submitted by the purchaser at the point of initial checkout contained inaccuracies, omissions, or invalid routing details, which precluded successful delivery.
- Secondary Logistics Fulfillment: This fee covers the financial obligation of purchasing new postage to redirect the merchandise to the subsequently provided, verified address.
ACKNOWLEDGEMENT OF TERMS
By completing the transaction for this fee, the purchaser acknowledges that the initial delivery failure was a result of the aforementioned conditions, confirms that the updated shipping address has been entered into the Additional Information box on the Billing Information page, authorizes the utilization of that newly provided destination address, and covers all associated transit costs for the reshipment.
